Low-quality restaurants have been haunting online food delivery services since their inception. On Sept. 2019, Food Safety and Standard Authority of India (FSSAI) delisted 10500 restaurants from all online food delivery companies as either they were fake or didn’t comply with the food safety standards.
Deep discounting, a technique that greatly reduces the cost of certain products to push sales, has been a prominent technique of online food delivery platforms. While it increases sales, it decreases the earning of restaurants for the number of units sold. This caused the restaurants to urge the service providers to reduce the commission instead of the cost should they opt for deep discounting.
Delivery boys went on a strike. Yes, it happened when the food delivery service provider reduced the pay of delivery partners. Although the problems have been sorted out, it weakened the trust between the two. The delivery agents surmised that if the service provider decides to take their money away, they can do nothing about it. Their cautiousness sums up because even the database would voice in favour of the online food delivery companies.
Uber once lost its London license as unauthorized personnel started driving cabs assuming the ID of licensed drivers. This is a grave security breach that the government had to intervene. Then again, you also cannot reveal every information of the delivery boys as that would be compromising their private information.
Although online food delivery is a flourishing business, the competition is already at its peak and still growing. So there might occur a possibility that forces businesses to reduce the commission for a competitive edge. This makes it hard for the business to thrive in the industry.
A lot of dispatchers have raised the issue of fake orders and fake delivery addresses but to no avail. The problem is persisting despite the service providers’ attempts to resolve it. Another concern is, service providers can manipulate users’ orders. And that implies, if anyone manages to get into the system, they can wreak havoc to all the food orders.
One of the major aspects that makes your customers think twice before ordering is the lack of transparency. And with food being one of the reasons for all the diseases, people are extra cautious about ordering food online. So how can you make them trust you?
The trust in quality food delivery has been dwindling ever since the rumor that reported restaurants to be packing previous day’s leftovers for online deliveries. And the customers have no way of knowing it until it disrupts their healthy body condition.
Eatzilla Explorer is a tool used by all the participants in the application to get their needed data from the blockchain. Eatzilla Explorer is similar to etherscan in Ethereum blockchain.
Home delivery, Pickup, Hotel Dining
Wallet payment, Card Payment, Cash on delivery
Web sockets have been used in the application for instant notification and orders can be tracked lively just like in uber.
Referral and loyalty points program attracts users inside platform to keep using the platform
Only blockchain powered food delivery solution targeting to solve trust based problems in the industry.
Complete wallet system with send and receive crypto. Any new coin/token can be configured with the system. Crypto can be used for food ordering.